Product Responsibility and Customer Rights Protection
VisEra complies with applicable domestic and international laws and standards in managing product and service quality, product labeling, customer privacy, and customer rights.
Management mechanisms are implemented across the supply chain, from raw material procurement to customer service, to ensure product traceability and effective control.
VisEra ensures accurate product labeling in compliance with regulatory requirements and protects customer privacy through personal data protection policies, information security measures, and confidentiality agreements with business partners.
Transparent complaint channels and standardized procedures are established to safeguard customer rights and continuously improve customer service.
Management mechanisms are implemented across the supply chain, from raw material procurement to customer service, to ensure product traceability and effective control.
VisEra ensures accurate product labeling in compliance with regulatory requirements and protects customer privacy through personal data protection policies, information security measures, and confidentiality agreements with business partners.
Transparent complaint channels and standardized procedures are established to safeguard customer rights and continuously improve customer service.


